thats exactly what it is! weve found nothing really helps esp when the weather is hot and they want to lay on cold tiles,
being smooth doesnt help either! if you look at pictures from shows you will alot of dogs have the same issue in variying degrees, some are much worse than others
they dont seem a problem until they break open, and then you will go round and round in circles,
our dogs get them in the summer and they go in the winter- when they lay more on there bes and carpet - the stables have carpet in the winter aswell
if all else fails SEND HIM BACK!!!!